General Service Offerings

HomeGeneral Service Offerings

Service Capabilities

Natsep’s Service Division provides service technicians at our strategically located service centres in Johannesburg, Stellenbosch, Cape Town, Durban and Port Elizabeth.

SERVICING & REPAIRS

Natsep provides on-site and in-house servicing and repairs of Lab water purification systems, Laboratory and Process instrumentation and Rainin pipettes.

MAINTENANCE

Preventative maintenance plans or service agreements are available on all instrumentation to ensure reliability and improve your cost of ownership.

LABORATORY WATER PURIFICATION SYSTEM SERVICES

Being part of a global service team, we focus on optimizing investment in your laboratory water purification systems with superior service, support, training, upgrades, and quality OEM parts.

INSTRUMENT CALIBRATION

We are equipped to provide in-house or on-site calibration of pipettes, lab water systems, integrity testers and air testers as per requirements.

VALIDATION & TRAINING

Natsep provides validation and training of lab water purification systems and air testers.

PIPETTE CALIBRATION SERVICES

Natsep pipette calibration services are designed to maximize the return on your equipment and instrument investments through our comprehensive programs.

DATA MANAGEMENT

Natsep can assist with the traceability of all installed products/instrumentation.

EQUIPMENT & SPARES

We use calibrated equipment to ensure accuracy of results and compliance. All products and original spare parts are warranted as per the manufacturer's specifications.

TRAINING SESSIONS

Natsep Holds Events and Training Sessions for Products, Industry Solutions, and Technical Maintenance and Repair. These are held on-site at National Separations’ training facility in Jhb.

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